Returns & Exchanges
At Maman Retail & E-Comm, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. All returned products must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Request
Log in to your account dashboard or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Package Your Items
Securely place the items in their original packaging, ensuring all components and accessories are included to prevent damage during transit.
Ship the Package
Print your prepaid shipping label from our portal, attach it to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing